BOOKING FAQS
How do I book an appointment?
- Visit the booking page at https://luckylashes.as.me/
- Choose your Lash Extension Style*
- Choose any add-ons (eg; lash removal)
- Choose a date and time from the available options
- Follow the prompts to confirm booking.
- *If it is your first time, the Natural set is recommended. If you normally wear daily makeup, a Volume Set is recommended. If you plan to go away traveling overseas and need a thicker longer lasting set, a 3D-6D set is suitable.
- First time getting lash extensions? See our First-timers guide
Can I make changes to my appointment?
- You can make changes to the time and day of your appointment up to 24hrs before the scheduled appointment.
- To make a change to your booking, please click on the ‘change or cancel appointment’ link in your confirmation email.
- * Please keep in mind our booking terms and conditions and cancellation policy.
Is There A Waiting List For Appointments?
- If your preferred day/time is not available, you can request to be put onto a waiting list and (if this appointment time becomes available) we can contact you to give you first priority to book this appointment time.
For waiting list requests, please text your name, number, desired service & preferred times to 0450 169 803.
What happens after booking?
- After you have completed your booking the following things will happen:
- You will receive a confirmation email containing a summary of your booking, and a link that you can use to update/make changes to your appointment date (up to 24hours before)
- 24hours before your booking you will be sent a reminder email and text message about your upcoming booking.
Where do I go for my appointment?
- We operate out of two salons, one in South Perth and one in Warwick. The location that you go to for your appointment depends on which salon you booked with:
- SOUTH PERTH 28 Charles Street, South Perth, WA 6151 (Located within Angel Aesthetics Clinic) WARWICK Shop 16, Warwick Entertainment Complex, 639 Beach Rd, Warwick WA, 6024 (Located within Ella Express Warwick)
How long are appointments?
- Depending on your chosen appointment our new set usually takes between 1hr up to 1hr 30mins, while refill takes around 1hr.
- Although rare, a delay or longer appointment time might occur. Therefore, we suggest that you allocate extra time if you have another meeting after your lash/brow session.
- New clients are suggested to allocate an extra 15 mins for an initial consultation with our technicians.
- Visit our Salon Policy Page for helpful reminders on preparing for your appointment day
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